Australian Design Awards as part of Standards Australia Limited acknowledges and takes seriously its obligations under the Privacy Act 1998 (as amended by the Privacy Amendment Private Sector Act 2000) and the associated 10 National Privacy Principles (NPPs).

Australian Design Awards understands the concerns of their users and the information they provide. Effort has been made to secure any information or data you submit to us and will be stored securely.

We will not collect any personal information about you except when you knowingly provide it.

We do use your information to help us understand our users' needs better, so we can continually improve our service. But we only use aggregate information, without looking at an individual?s personal details, so individual are never identified. Our users' trust is one of our most important assets, so we will never break this trust by selling or licensing any information about you to a third party.

In the course of our business, personal information such as names, addresses, subscriber numbers, committee affiliations and the like is collected and held, for use in fulfilling the primary purposes intended. This includes information required to provide customers and others with products and service. Information retained on our database is also used to inform stakeholders and customers of relevant developments in procedures or products which we believe is either necessary or will assist in the use of the product or service we offer. Unless we are informed otherwise, we will continue to use the information collected in this manner. Accuracy of information is important to us and changes or corrections to information held will be welcomed at any time.

Normally we collect information from the persons concerned and they are under no obligation to provide it. However without certain information we may be unable to provide the products and services, facilitate the preferred payment method or involve the appropriate person in the standards preparation process. Most personal information is stored in-house. In some cases, such as certain web-based services that are contracted out, necessary contractual measures are taken to protect this information.

All reasonable steps are taken to protect the security of the personal information held, be it stored in electronic or hard copy form. Except for the reasons given in the NPPs, access is available to the person whose information is held, subject to the payment of reasonable expenses incurred in extracting such information. Access to personal information can be arranged by contacting:

The Chief Privacy Officer
PO Box 5420
SYDNEY NSW 2001
Ph: (02) 8206 6000
Fax: (02) 8206 6001
Email:[ privacy.officer@standards.org.au ]

All complaints under this policy will be treated seriously, dealt with promptly in a confidential manner and may not be used to affect the provision of any goods or services either requested or contracted to be supplied to the complainant.

Complaints under this policy are those that relate to collection of personal information or how it is collected, stored, used or disclosed. All staff undertake training on privacy and the person receiving the complaint will attempt to resolve the complaint, forwarding information on actions taken to the Chief Privacy Officer. Complaints will be recorded and reported in the Compliance Report to the Board.

Complaints concerning the privacy practices or about how personal information is managed, may be forwarded at any time to the Chief Privacy Officer.

All documentation, whether electronic or printed, generated by or on behalf of the company from which personal information may be collected as a part of the transaction process the primary purpose of which is to provide products or services, will carry the following statement concerning privacy:

"Your Privacy
Australian Design Awards respects stakeholders' privacy at all times. When processing your order or application we collect personal information about you for the primary purpose of providing you with a high level of customer service. We may also use this information to inform you of other related products and services which may be available.

As we value your privacy we do not make your personal information available to other organizations without your explicit consent, and you have the right to gain access to your information at any time. Please direct privacy related enquiries to the Chief Privacy Officer on (02) 8206 6000 or by e-mail to privacy.officer@standards.org.au.